Shipping information

Dear customer,

We appreciate your business and want to ensure complete transparency about our shipping process. Due to the size, weight, or the nature of certain products, sometimes it is necessary for us to pack your order into multiple boxes.

This approach helps us ensure your products arrive safely at your doorstep. However, please note that this might result in additional shipping costs. The final shipping cost displayed at checkout takes into account the number of packages, the total weight, and the destination.

While we always strive to consolidate items into as few boxes as possible, your order’s unique requirements may mean multiple packages are the safest and most efficient option.

We understand that shipping costs are an important part of your purchasing decision and we commit to full transparency and fairness in applying these costs.

We thank you for your understanding and your patronage. Please feel free to reach out to our customer service team if you have any further questions or concerns.

Sincerely, RICATEC Team